Course start date: August 6, 2024 9:00 am
Course end date: August 9, 2024 2:30 pm

This class introduces a progressive and innovative curriculum that is designed for business managers at every level. It teaches our customer-centric F&I process, designed by our trainers and intended for today’s more informed, better educated customers. Consistent role-play is implemented to ensure full understanding of the material covered.

Topics covered in the class include:

• • F&I process
• • Primary functions of the business manager
• • Working with today’s internet-educated customer
• • Primary emotions, commitment, and ownership
• • Manufacturer’s warranty overview
• • Effective menu presentation using Y.E.S. method
• • RISC disclosure
• • A.B.C. objection technique
• • Legal compliance
• • And much more!

Virtual Training Network (VTN):
Upon registering, attendees will receive an email detailing login information for our Virtual Training Network and instructions on how to access the QuickStart modules. These must be completed prior to class. Upon completing T.U.S.K. F&I School, attendees will have access to the Power Boost, which is designed as follow-up to the course curriculum and is also found in the VTN.

Location:
iA American
8201 N FM 620
Suite 100
Austin, TX 78726

You will receive a booking link for the hotel after registering for the course. To ensure you receive our dedicated room rate, use this link to make your hotel reservation. For meals, there are plenty of restaurant options in the area, all within walking distance.

COVID-19 Update: Click here to learn about the hotel's safety protocols. Face masks are required in all public areas of the hotel.

Class schedule:
Tuesday – Thursday         9:00 am – 5:00 pm
Friday                                 9:00 am – 2:30 pm

Please arrive early. Class starts promptly at 9:00 am. Business attire required.

Payment for all classes is due before the start of the course.